Refund Policy

At Twelve Stones Naturals, each offering is handmade with care and intention. Because of the nature of our products, we’re unable to accept returns once items have been shipped.

However, your experience matters deeply to us. If you have any concerns about your order, please contact us at hello@twelvestonesnaturals.com — we will gladly assist you.

Damages and Issues

If your order arrives damaged or incorrect, please contact us within 5 days of delivery. We will review and resolve the issue with the same care and intention we craft with.